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Channel of complaints

Since the beginning of its activities, Max has maintained as a priority the adoption of best management practices, always based on ethics, transparency and commitment to values ​​that promote a healthy and fair professional environment. Respect for others, clear integrity and communication are principles that guide the company's relationships with employees, suppliers, partners and third parties, ensuring interactions based on each individual's trust and valorization and ensuring that ethical practices are respected in all areas.

The construction of an ethical and inclusive environment is continuous work, and to further strengthen this culture, the channel of complaints was created. This space is available to receive reports on any situation involving violations of conduct or professional ethics, inappropriate behaviors or actions that contradict Max values ​​and current legislation.

How to make your complaint

Use the following communication channels to make your complaint:

Contact us by phone:

You can make your complaint free of charge (within the national territory) by phone:

0800 051 6192

Contact us at WhatsApp:

If you prefer, you can contact Max's Human Resources Department directly with WhatsApp:

(51) 9 9901-9400